CUSTOMER TESTIMONIALS
These are Real Testimonials Submitted By Our Customers....
Hi, Wanted to thank you for such prompt service, delivery and user friendly web sight. As a first time buyer, you made me feel very comfortable and I will buy again. Thank you.... ~ Karen K.
I just recently purchased a few items from your website and wanted to send an email to say thank you for making this processes easy, secret and fun all at the same time! I am a 22 year old woman and go to a military university. I have often entertained the idea of purchasing personal items, but was always nervous and did not know what to buy. Your guarantee for discreet delivery and your informative details on each product put me at ease while shopping and convinced me that I didn’t have to be afraid or embarrassed to buy a vibrator. I felt so comfortable I even bought a few things, not just one! Thank you again, and I will be sure to tell my girlfriends about your website. ~ Feeling like a new woman in VT
I called your customer service number today. I explained to the young lady who answered my call that I purchased a vibrator back in November. Some of the electrical circuitry burned up this past week and it is no longer functional... I explained my dilemma to your representative. She was very kind and understanding. She said she would send some paperwork for me to fill out and replace the vibrator with a new one. I was delighted. Quite frankly, I didn't expect any kind of satisfactory solution. If you do indeed replace this product for me, I have decided to purchase some additional products to express my personal appreciation. Reputable service is hard to find these days. Thank you for your response. I will continue to do business with you in the future. ~ Naples Texas
I must admit I was skeptical about purchasing marital aids online. I felt more comfortable that your website had a toll-free number, and was absolutely shocked when a real human being actually answered the phone... Your Customer Services is World Class, and I will continue to shop at SpicyGear.com ~ Jean P. Santa Monica CA
I just wanted to say Thank you so much for your fast service. I ordered with free shipping and got it within 3 days. I plan on ordering from you again very soon. ~ J.F. - Grand Forks, ND
I opted for the express delivery service because I needed a gift for my sister's wedding shower, and it arrived on time and in tact. Thank you for your speedy shipping and wonderful service. ~ Jenna - Pelican Rapids, MN
I had lost my tracking number and never received my order. And when I called, the person on the phone was not only very helpful, but also very friendly as well. We figured out what the problem was and got it all solved. Just wanted to say great job and that I will be ordering from you again in the future. ~ S.K - New York, NY
I live over seas and thought it probably would take forever for me to receive my order or that there would be issues concerning shipping. But I got my merchandise with no problems, and nicely and discreetly packaged. I highly recommended you to all my friends, good luck and thank you again. ~ FPO
I called in my order just because I figured it would be faster. The people there are so friendly and helpful. I felt so comfortable ordering the products I was. There was never an embarrassing moment, and the people at Spicy Gear never make you feel like you're doing anything wrong. Thank you so much for being such great people.~ Barbara - Salem OR
I had a problem with the product I ordered, and I was unsure if I should call or not. But when I did the people at Spicy Gear were so understanding of the situation. I just returned the product and they shipped me out a new one. Which I got as quick as the first one. Awesome service! ~ James - Trinidad, Texas
I faxed in my order and figured I'd prob have to wait a while longer to get my order because they probably took phone orders and online orders first. Boy I was shocked when I got my product next day!! The speedy service was incredible, thanks so much! ~ Michael - Bedford, MA
I thought ordering from the States probably wasn't a good idea. My order would get lost, there would be some mistake, I don't know, just something would go wrong. But I got received my order faster than I thought and in good shape too. They packaged my products very well to help safeguard them against the travel to my home. Hats off to you at SpicyGear….keep up the fantastic work! ~ K.D. - Cerritos, CA
I ordered a present for my sister, and in all honesty was too lazy to wrap it and get a card. So SpicyGear did it for me. They wrapped the gift and wrote out a card with my own personal message in it. And the gift not only arrived on time , but early!! You guys are the best!! Thanks. ~ B.T. - Toledo, OH
It was my first time ordering from an online adult site and wasn't sure how it worked. Then after I placed my order I got scared that it would arrive at my apt w/condoms and the word sex or toys all over it, and if I wasn't home it would be left outside my door for everyone to see. But when I arrived home and there was a plain box sitting at my door, I didn't even know what it was!! Thank you for helping to keep my privacy, I greatly appreciated it! I plan on ordering from you again very soon!! ~ Sacramento, CA
It's embarrassing to go into those sex shops all the time, and feel like the people in there are judging you and what you buy. Then when you walk out and everyone sees…too much hassle. That's why I like your site. It's descriptive and easy to navigate. Plus I like being able to shop from the comfort and privacy of my home. ~ West Hartford, CT
Placing an order was simple and receiving my items was even better. Thank you so much!! You better believe that I am and will continue to be a regular customer! ~ Stanford University Student
We have been a loyal customer of yours. The people and service has always been superb. And the products of the highest quality. I tell everyone I can about this site, and to order as much as you can. ~ Mesa, AZ
Had issues with my order and had called to inquire why. The people were so personable and friendly. I appreciate being treated respectfully. You don't get that too much anymore. And the problem was all figured out, and I received my order shortly after that. Great service guys! ~ Mary, United Kingdom
